Welcome to Tri-County OPE LLC a outdoor power equipment business that specializes in handheld equipment, lawnmowers, and small engine repair. By using our website, you agree to be bound by the following terms and conditions (the "Terms of Service"). This website is also for our brick-and-mortar store, located at 123 Main Street Kenbridge, VA 23944. If you do not agree to these terms, please do not use our website or visit our store. If you do not agree to these terms, please do not use our website.

 

Product Descriptions: We strive to provide accurate and complete descriptions of our products. However, we do not guarantee that product descriptions, prices, or any other content available on our website are error-free, complete, or current.

 

Orders: All orders placed on our website are subject to our acceptance. We reserve the right to refuse any order for any reason. Once an order is accepted, we will confirm the acceptance of your order by sending you an email.

 

Payment: We accept payment by credit card, PayPal, and manual in-person payment. By submitting your order, you authorize us to charge your credit card or PayPal account for the full purchase price of the products and any applicable taxes or shipping charges.

 

Shipping: We ship to addresses within the United States. Shipping charges will be calculated based on the weight of the order and the shipping address. Estimated delivery dates are provided at the time of purchase, but please note that these dates are estimates only and are subject to change.

 

Returns: We accept returns of unopened and unused products within 7 days of delivery. Special and custom orders cannot be returned. Returns are subject to a 20% restocking fee. To initiate a return, please contact us at Tricountysaws@gmail.com. We do not accept returns of opened or used products, or of products that have been modified in any way. Please note that the customer is responsible for the shipping fees when returning the item. However, if the return is a result of an error on our part (e.g. wrong item sent), we will reimburse the shipping costs.

 

Warranty: All handheld equipment products sold on our website are covered by a 6-month warranty. If a product becomes defective within the warranty period, please contact us and we will assist you in making a warranty claim with the manufacturer. This does not include items that have a lifespan that may be under 6 months due to wear and tear (e.g chainsaw chains or guide bars).

 

Limitation of Liability: Our liability to you in connection with any product purchased through our website is strictly limited to the purchase price of that product.

 

Governing Law: These terms of service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of the United States.

 

Privacy Policy: Our Privacy Policy, which outlines how we collect and use personal information, is available here: www.tricountysaws.com/privacy. By using our website, you consent to our collection and use of personal information in accordance with our Privacy Policy.

 

Changes to Terms of Service: We reserve the right to make changes to our website, policies, and these Terms of Service at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

Contact Us: If you have any questions about these terms of service, please contact us at Tricountysaws@gmail.com.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Indemnification: You agree to indemnify and hold us, our affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these terms of service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

 

Entire Agreement: These terms of service and the policies and other agreements referred to in them constitute the entire agreement between us and you in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

 

Severability: If any provision of these terms of service is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the terms of service, which will otherwise remain in full force and effect.

 

Waiver: Our failure to enforce any right or provision in these terms of service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

 

Assignment: These terms of service and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.

 

Contact Information: If you have any questions about these terms of service, please contact us at Tricountysaws@gmail.com.